The Bloom Coffee & Start-Up Space is seeking a highly competent and service-oriented Barista to join our dynamic team. The successful candidate will be responsible for the preparation and presentation of specialty coffee beverages, mocktails, and cocktails in accordance with company standards, while ensuring superior customer service and adherence to operational protocols. This role requires technical proficiency in various brewing methods, creativity in beverage preparation, and the ability to contribute to a collaborative and professional work environment.
Key Responsibilities
- Prepare and serve high-quality beverages including espresso-based drinks, pour-overs, mocktails, and cocktails, in strict compliance with The Bloom’s recipes and service standards.
- Execute latte art and demonstrate proficiency in diverse brewing methods (e.g., pour-over, French press, cold brew, drip).
- Provide courteous, efficient, and customer-focused service at all times.
- Maintain cleanliness, sanitation, and organization of the bar, equipment, and utensils in accordance with health and safety regulations.
- Accurately handle cash, point-of-sale transactions, and reconcile daily sales as required.
- Monitor inventory levels, assist in restocking, and report supply requirements in a timely manner.
- Collaborate effectively with colleagues to ensure seamless day-to-day operations.
- Uphold company policies, including compliance with schedules, workplace conduct, and operational guidelines.
Qualifications
- At least one (1) year of relevant barista experience in a café, restaurant, or hospitality environment.
- Demonstrated expertise in latte art, pour-over, and various coffee brewing techniques.
- Knowledge and skills in the preparation of mocktails and cocktails will be considered an advantage.
- Strong interpersonal and communication skills, with the ability to engage positively with customers and colleagues.
- Capable of working under pressure in a fast-paced environment while maintaining service quality.
- Willing and able to work on a flexible schedule, including graveyard shifts, weekends, and holidays, as business operations may require.
- Reliable, punctual, and committed to upholding the values of professionalism, integrity, and customer service excellence.