General Purpose: As a Barista, you will be the face of our coffee shop, responsible for crafting and serving exceptional coffee and espresso beverages. Your passion for coffee, friendly demeanor, and dedication to providing outstanding customer service will create memorable experiences for our valued patrons. You’ll play a key role in ensuring the overall success and reputation of our coffee shop.
Duties and Responsibilities:
- Prepare and serve high-quality coffee, espresso, and other beverages with precision and consistency.
- Ensure that all coffee drinks are made to the highest standards.
- Greet customers warmly, take orders, and provide knowledgeable recommendations.
- Address customer questions and concerns with professionalism and courtesy.
- Create a welcoming and friendly atmosphere for guests.
- Familiarize yourself with the coffee shop’s menu, including different coffee blends, flavor profiles, and special offerings.
- Stay updated on seasonal or promotional items.
- Operate and maintain coffee machines, grinders, and brewing equipment.
- Perform routine equipment cleaning and maintenance tasks.
- Handle cash, credit card transactions, and maintain cash register accuracy.
- Provide customers with receipts and process payments efficiently.
- Prepare and serve light snacks, pastries, and other food items as needed.
- Maintain cleanliness and organization in the food preparation area.
- Maintain cleanliness and tidiness throughout the coffee shop, including the serving area and dining space.
- Clean and sanitize all equipment and utensils regularly.
- Monitor coffee bean, milk, and other supplies levels.
- Assist in restocking supplies and placing orders as necessary.
- Ensure beverages are served in clean and attractive cups and glasses.
- May be responsible for creating latte art or other decorative presentations.
- Work efficiently during peak hours to minimize wait times for customers.
- Prioritize and manage multiple orders simultaneously.
- 1yr experience as a barista
- A genuine passion for coffee and a desire to continuously learn about different coffee blends, brewing methods, and coffee culture.
- Excellent customer service skills with a friendly and approachable demeanor.
- Ability to interact positively with a diverse range of customers.
- Strong attention to detail to ensure consistency in coffee preparation and presentation.
- Effective verbal communication skills for interacting with customers and team members.
- Ability to quickly learn and adapt to new recipes, equipment, and techniques.
- Willingness to work collaboratively with other baristas and staff to create a positive work environment.
- The ability to stand for extended periods and handle the physical demands of a busy coffee shop.
- Adherence to strict hygiene and sanitation standards in food and beverage preparation.
- Willingness to work flexible hours, including weekends and holidays, to accommodate the coffee shop’s operating hours.